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TO ENSURE THE SAFETY OF ALL OUR PATIENTS, WE REQUIRE EVERYONE WHO ENTERS THE BUILDING TO WEAR A FACE MASK.
Meet Our Providers Leadership OSI Careers Walk-In Clinic Locations

We’ve been told that OSI is
a great place to work.

We offer a positive, collaborative working environment, along with competitive wages and benefits. Our culture is one of innovation and employee engagement, where everyone is encouraged to share ideas for OSI’s continuous improvement. And we offer the opportunity to impact lives with personalized medical care unlike anywhere else.

We’re changing the face of healthcare, and we’d love for you to be a part of it. If that sounds good to you, please take a look at our open positions. We’d love to hear from you.

 

Current Openings

Sterile Processing Technician

The Orthopedic & Sports Institute is seeking a 1.0 FTE Sterile Processing Technician. The hours for this position will be 12:00 pm – 8:30 pm Monday – Friday. There is a regular rotation of scheduled shifts. Some flexibility is needed to accommodate the needs of the surgery schedule.

Responsibilities:

  • SPD tech assures cleanliness, disinfection, and distribution of sterile supplies and instruments for use in the care and treatment of patients.
  • Helps maintain the sterilizing equipment and supplies for department.
  • Complies with and implements required safety and OSHA precautions for SPD.
  • Ensures clean, safe environment through continued alertness to safety and explosive hazards, and aseptic to techniques.

Qualifications:

  • Graduate of an accredited school of sterile processing preferred
  • Demonstrate ability to provide quality work
  • Complete documentation on time and accurately
  • Communicate and work efficiently with people
  • CPR certification preferred
  • Ability to work flexible hours and changing assignments

Apply online.

Patient Service Representative – Front Desk and Phones

The Orthopedic & Sports Institute (OSI) is seeking a full time (40 hours per week) Patient Service Representative for Valley Orthopedic Clinic. The successful candidate will create a positive first impression and establish strong patient relationships in a fast-paced environment. Typically, the hours are 8:00 am – 5:00 pm.

Responsibilities and Duties:

  • Greet patients (in person or via phone)
  • Verify patient benefit information
  • Schedule appointments
  • Answer incoming phone calls
  • Check in patients
  • Take payments over the phone
  • Outgoing Referrals Coordination

Qualifications and Skills:

  • 3+ years of customer service experience
  • Strong verbal and written communication skills
  • Attention to detail
  • Strongly prefer medical experience
  • Medical Terminology strongly encouraged
  • eClinical and Epic experience a plus

Apply online.

Surgical Technologist

The Surgical Technologist, under the guidance of the staff registered nurse, is responsible for the care and safety of patients who come under his/her care. The surgical tech is responsible for ensuring effective communications between him/herself, the circulating nurse, the patient, other staff, and physicians. By anticipating the needs of the surgeon, the surgical tech provides assistance while maintaining an aseptic and safe surgical environment. This is 1.0 FTE position with the hours of 11:00 am – 7:30 pm.  No weekends and No call.

Qualifications:

  • Graduate of an accredited School of Surgical Technology
  • Current ORT Certification
  • Demonstrate ability to provide quality patient care
  • Communicate and work efficiently with people
  • CPR certified
  • Ability to work flexible hours and changing assignments

Apply online.

Patient Advocate Specializing in Pre-Authorizations

The Pre-Authorization specialist will assist OCA, SC in obtaining prior authorizations for patient surgical and non-surgical procedures. This position is responsible for verifying eligibility, obtaining insurance benefits, and ensuring pre-certification, authorization, and referral requirements are met prior to the delivery of inpatient, outpatient, and ancillary services.

This individual determines which patient services have third party payer requirements and is responsible for obtaining the necessary authorizations for care.

The Pre-Authorization Specialist provides detailed and timely communication to both payers and clinical partners in order to facilitate compliance with payer contractual requirements and is responsible for documenting the appropriate information in the patient’s record.

Responsibilities:

  • Gather patient insurance benefit information through online portals and/or telephone.
  • Obtain prior authorization from insurance and document in patient charts on electronic medical records.
  • Ensure timely and accurate insurance authorizations are in place prior to services being rendered.
  • Communicate regularly with provider teams to ensure processes are followed and patient experience is industry best.
  • Appropriately prioritizes workload to ensure the most urgent cases are handled in a timely manner.
  • Maintain a professional environment.
  • Always uphold confidentiality and HIPAA compliance and report violations to the Privacy Officer.
  • Ensures information obtained is complete and accurate, applying acquired knowledge of Medicare, Medicaid, and third-party payer requirements/on-line eligibility systems.
  • Contacts insurance carriers to obtain benefit coverage, policy limitations, authorization/notification, and pre-certifications for patients. Follows up with physician offices, financial counselors, patients and third-party payers to complete the pre-certification process.
  • Collaborates with internal departments to provide account status updates, coordinate the resolution of issues, and appeal denied authorizations.
  • Educates patients, staff and providers regarding authorization requirements, payer coverage, eligibility guidelines, documentation requirements, and insurance related changes or trends.
  • Ensures all services have prior authorizations and updates patients on their preauthorization status.
  • Coordinates peer to peer review if required by insurance.
  • Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization.

Experience:

  • Previous experience working in billing/prior authorization
  • Previous experience working with modern medical office practices
  • Previous experience working with Microsoft Excel
  • Communicating clearly and concisely, orally and in writing
  • Ability to communicate with staff and providers, both in person and over the telephone, in a tactful manner and under difficult situations
  • Detail oriented
  • Exceptional customer relations skills required.
  • Knowledge of online insurance eligibility systems.
  • Demonstrated ability to efficiently organize work and maintain a high level of accuracy and productivity.
  • Strong analytical, prioritization and organizational skills.
  • Exceptional communication and interpersonal skills with a high degree of diplomacy and tact.
  • Ability to effectively communicate with a variety of people under stressful circumstances.
  • Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral / pre-certification / authorization processes.
  • Knowledge of third-party payers and pre-authorization requirements.

Apply online

Surgery Scheduler/ Certified Medical Assistant

The Orthopedic & Sports Institute (OSI) is seeking a Surgery Scheduler/CMA for OCA, SC.  a busy orthopedic and podiatry practice. The successful candidate will schedule surgeries and will also provide general patient care.  This position will be based out of our Appleton campus however will require travel to our satellite clinics in DePere and Oshkosh.  This is a 1.0 FTE position.

Responsibilities and Duties

  • Room patients
  • Take vitals
  • General patient care
  • Primary clinical support
  • Triage patient calls.

Qualifications and Skills

  • Excellent interpersonal communication skills
  • 3 years surgery scheduling experience
  • Caring, compassionate spirit
  • Can-do, will-do work ethic
  • Upbeat, positive attitude
  • Medical education and experience required.
  • Flexibility to work additional hours when needed.
  • EMR experience

Apply online

 Certified Medical Assistant (CMA) / Licensed Practical Nurse (LPN) – Appleton and Oshkosh

The Orthopedic & Sports Institute (OSI) is seeking a full time (40 hours per week) CMA/LPN for OCA, SC a busy orthopedic and podiatry clinic. The successful candidate will assist providers with patients in the office, as well as taking patient calls.

Responsibilities and Duties

  • Room patients
  • Take vitals
  • General patient care
  • Primary clinical support
  • Triage patient calls.

Qualifications and Skills

  • Excellent interpersonal communication skills
  • Caring, compassionate spirit
  • Can-do, will-do work ethic
  • Upbeat, positive attitude
  • Medical education and experience required.
  • Flexibility to work additional hours when needed.
  • EMR experience

Apply online.

Prep/PACU Registered Nurse

The Orthopedic & Sports Institute is currently seeking  candidates for the position of Prep/PACU Registered Nurse for the Ambulatory Surgery Center.  We have   .8 FTE and .7 FTE positions available.  Shifts range from 5:30 am – 10:00 pm. No weekends or Holidays.

The Prep/PACU nurse is a Registered Professional Nurse who, under the immediate supervision of the Director of Operations, is responsible for the safety of the patient while in the preoperative and recovery and assists with the supervision of nonprofessional personnel in the area. By assessment of the individual patient and procedure, he/she anticipates the needs of the surgical team and provides such services while maintaining an aseptic and safe environment. This individual must be currently licensed to practice professional nursing in the State of Wisconsin and must be familiar with the basic nursing performance standards as outlined in the Wisconsin Nurse Practice Act. Certification in CPR, ACLS, and PALS required; completion of a basic arrhythmia interpretation course is desired.

Qualifications

  • Graduate of an accredited school of nursing
  • A minimum of one year experience in PACU or ICU
  • Knowledge and experience in the preoperative and postoperative care of the surgical patient
  • Evidence of continuing education in the field of surgical suite nursing

Apply online.

Operating Room Circulating RN –  PRN

This individual is responsible for the safety of the patient while in the surgical suite and assists with the supervision of team in the area. Through assessment of the individual patient and procedure, he/she anticipates the needs of the surgical team and provides such services while maintaining an aseptic and safe environment. The RN promotes restoration of health and the achievement of patient health goals through assessment, planning, implementation, and evaluation in the delivery of patient care as defined by ambulatory care nursing philosophy and the mission of the practice. This is a PRN position.  No weekends.

  • Minimum 1 year RN experience required and 2 years of Ortho/Neuro preferred
  • Must be currently licensed to practice professional nursing in the State of Wisconsin and familiar with the basic nursing performance standards as outlined in the Wisconsin Nurse Practice Act
  • Must be a graduate of an accredited school of nursing
  • Certified in BLS with ACLS certification required
  • Candidate must be motivated and team oriented

Apply online.

 


Recovery Inn Registered Nurse

The Recovery Inn, located on the campus of the Orthopedic & Sports Institute, is a unique facility offering highly specialized rehabilitation services to those recovering from joint replacement or repair surgery.

The Registered Nurse is responsible for the care and safety of patients. The RN is also responsible for ensuring effective communication among him/herself, the certified nursing assistant, the patient and their families, other staff, and physicians. The RN promotes restoration of health and the achievement of patient health goals through assessment, planning, implementation, evaluation, and delegation in the delivery of patient care. The RN must be perceptive, with good judgment and decision-making/problem-solving skills, and must be able to understand and implement the plan of care. The RN must show courtesy and respect to other employees, patients, family members, and visitors while providing excellent customer service.

We are currently seeking a PRN Registered Nurse to assist with vacation hours and additional staffing needs, must be available to work a variety of shifts.

Apply online or email cover letter and resume to:

Kim Lettau, Director of Nursing

kim.lettau@therecoveryinn.com

Qualifications

  • Graduate of an accredited school of nursing with a current license to practice as a Registered Nurse in the State of Wisconsin
  • Minimum 1 year RN experience preferred
  • Certified in BLS
  • Demonstrate ability to provide quality patient care
  • Communicate and work efficiently with people
  • Motivated and team oriented

Recovery Inn Certified Nursing Assistant

The Recovery Inn, located on the campus of the Orthopedic & Sports Institute, is a unique facility offering highly specialized rehabilitation services to those recovering from joint replacement or repair surgery.

The Certified Nursing Assistant is a vital member of the patient care team. In accordance with the patient/family plan of care, the Certified Nursing Assistant, under the direction of the Registered Nurse, collects patient information and provides direct patient care that contributes significantly to achievement of patient and family outcomes. As a member of the direct care team, the CNA is responsible and accountable for complete and accurate data collection and recording, completion of routine and delegated direct care activities, and communicating and collaborating with the RN to prioritize workload so that patient care outcomes are achieved. The CNA must show courtesy and respect to other employees, patients, family members, and visitors while providing excellent customer service. We currently have a variety of shifts available, part-time and full-time.

Apply online or send cover letter and resume to:

Shaena Van Handel, Executive Director
Recovery Inn
2105 East Enterprise Avenue, Suite 120
Appleton, WI 54913

Qualifications

  • Current certification as Nursing Assistant in the State of WI
  • Experience in working with acute post surgical patients preferred
  • CPR certified