Providing specialized orthopedic care at six convenient locations across Northeast Wisconsin. Click to find a location near you.
(920) 560-1000

Patient Service Representative


Orthopedic & Sports Institute, the Fox Valley’s top choice for orthopedic careers and care, is seeking a full time (40 hours per week) Patient Service Representative. The successful candidate will create a positive first impression and establish strong patient relationships in a fast-paced environment. Typical hours are 8:00 am to 5:00 pm.

Responsibilities and Duties

  • Greet patients (in person or via phone)
  • Verify patient benefit information
  • Schedule appointments
  • Answer incoming phone calls
  • Check in patients
  • Take payments over the phone
  • Outgoing Referrals Coordination

Qualifications and Skills

  • 3+ years of customer service experience
  • Strong verbal and written communication skills
  • Attention to detail
  • Strong working knowledge of insurance system
  • Medical Terminology strongly encouraged
  • Prior EMR experience is a plus

OSI Benefits

  • Medical, Dental, Vision, HSA or Flex Spending options
  • 401(k) with company match and profit sharing
  • PTO accruals
  • Life Insurance, AD&D, Short & Long Term Disability

Apply Online!

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