Patient Service Representative

Orthopedic & Sports Institute, the Fox Valley’s top choice for orthopedic careers and care, is seeking a full time (40 hours per week) Patient Service Representative. The successful candidate will create a positive first impression and establish strong patient relationships in a fast-paced environment. Typical hours are 8:00 am to 5:00 pm.

Responsibilities and Duties

• Greet patients (in person or via phone)
• Verify patient benefit information
• Schedule appointments
• Answer incoming phone calls
• Check in patients
• Take payments over the phone
• Outgoing Referrals Coordination

Qualifications and Skills

• 3+ years of customer service experience
• Strong verbal and written communication skills
• Attention to detail
• Strong working knowledge of insurance system
• Medical Terminology strongly encouraged
• Prior EMR experience is a plus

OSI Benefits

• Medical, Dental, Vision, HSA or Flex Spending options
• 401(k) with company match and profit sharing
• PTO accruals
• Life Insurance, AD&D, Short & Long Term Disability

Apply Online!